A multi-family office runs the same reporting problem as a single-family office — multiplied across every household it serves. Each client holds positions across different administrators; each cycle means logging into the same fragmented portals again, for each family. Elementar automates the data layer — extraction, normalization, a unified dashboard — with strict per-tenant isolation so no client's data touches another's. It's the first step toward the firm's direction: automating the operations of the family office.
The MFO problem, precisely
Fragmentation scales with mandates. Eight households across six fund administrators means roughly 48 portal sessions before a single figure is verified for the cycle. That arithmetic repeats every quarter, for every client, at full staff cost — with no leverage gained cycle to cycle.
Manual workflows introduce commingling risk: spreadsheets shared across client files, copy-paste errors that land in the wrong household's view, no documented lineage when a client asks where a NAV figure came from. The problem is structural, not a discipline failure. The portals were built for fund operations, not for the multi-manager, multi-household view your firm needs.
Per-tenant isolation
Each client household in Elementar runs as an isolated tenant. Separation is architectural: separate data partitioning and per-tenant encryption of portal credentials in Azure Key Vault. No commingling between tenants. Each client sees only its own dashboard, document library, and export. You onboard each client as a distinct tenant and rely on the architecture for separation — not manual access controls.
Portal credentials for each household are encrypted with a per-tenant key using Fernet (AES-128-CBC + HMAC-SHA256) stored in Azure Key Vault. Credentials are never plaintext. Access is read-only across all portals: no funds ever move.
What Elementar extracts across all your clients' administrators
Elementar connects to 16 portals today — Citco, Apex Group, Moonfare, Intralinks, Harbor Group, iCapital, Alter Domus, Aduro, Buligo, Sun Holdings, Agora, Orca, HGI, Clockwork, BDO, and IBI Investment House — without any API or IT integration. Any other portal your clients use can be added in up to 3 days.
Across all portals and all client households, Elementar extracts:
- Capital calls — amounts called per fund and period, across PE and VC
- Distributions — amounts returned, date and currency per notice
- NAV — net asset value per fund and reporting period
- Commitments — total committed capital per fund
- Paid-in capital — cumulative capital drawn to date
- Unfunded capital — remaining obligation per fund, as reported
15 document types recognized. 8 currencies normalized automatically. Refreshed twice daily, with email digests on new data. Every field is confidence-scored; fields below the threshold are flagged for human review and not published silently. Field-level accuracy is approximately 86%, improving from corrections.
Unified dashboard and export, per household
For each client household: all fund positions, all administrators, all document history in one place. The original PDF is one click away from any extracted record. Data exports into your existing reporting tools — Elementar is the data layer, not a replacement for the stack you already use.
Extraction runs automatically twice daily. An email digest notifies you when new data arrives. The unified view replaces the portal-by-portal, household-by-household login cycle with a single source of truth your team can rely on between cycles.
The data layer is the proven first step; the direction is broader — automating family-office operations end to end.
Security for fiduciary obligations
Elementar is Swiss-domiciled (Elementar GmbH). Data is processed and stored exclusively in European Azure regions (EU and Switzerland). nFADP and GDPR apply. The security posture is operative today, not roadmap:
- AES-256 at rest (Azure Storage and Cosmos DB)
- TLS 1.2+ in transit
- Per-tenant isolation — no commingling between client households
- Per-tenant credential encryption (Fernet, AES-128-CBC + HMAC-SHA256) in Azure Key Vault, never plaintext
- Read-only portal access — no funds ever move
- 2FA handled automatically across all portals
- Signed JWT (HS256), Secure/HttpOnly/SameSite=Strict cookies, CSRF protection on all mutations
- bcrypt password hashing
Frequently asked questions
Can one operator account manage multiple client households?
Yes. Elementar is multi-tenant: you onboard each client household as a distinct tenant and manage all of them from one operator account. Each tenant has its own isolated dashboard, document library, and export.
How is one client's data kept from another's?
Through per-tenant isolation: each client household runs as an isolated tenant with separate data partitioning and per-tenant encryption of portal credentials in Azure Key Vault. There is no commingling between tenants.
Do fund administrators or GPs need to enable anything?
No. Elementar works with portals exactly as they are — by logging in with credentials you provide. Nothing needs to be enabled on the administrator or GP side, and no API or IT integration is required.
What happens when a field cannot be extracted with confidence?
Every field is assigned a confidence score. Fields that fall below the confidence threshold are flagged for human review and are not published silently to your dashboard. The model also improves from corrections over time.
What if a client uses a portal not on your list?
Any portal your clients use can be added in up to 3 days. Elementar covers 16 portals today — Citco, Apex Group, Moonfare, Intralinks, Harbor Group, iCapital, Alter Domus, Aduro, Buligo, Sun Holdings, Agora, Orca, HGI, Clockwork, BDO, and IBI Investment House — and new ones are added to order.
Also see: Elementar for family offices · For advisors · Portal coverage · Glossary